Tradeblock Authentication & Quality Control

As sneakerheads ourselves, we take immense pride in ensuring the quality and authenticity of goods traded on our platform, and we are constantly improving our process to provide best-in-class service to all of our members.
 

The Process

Authentication 

Quality Control

Member Review

Two-Factor
Authentication

Ensuring authenticity is our top priority. Our team of expert authenticators thoroughly inspect every single product that comes through our facility. The physical inspection includes, but is not limited to, examining the material, structure, stitching, color, and labeling of every item.

Since we allow both new and used products on Tradeblock, our team ensures that the condition, packaging and accessories of each product are consistent with its listing in the app by comparing the physical product to the images and notes posted, to ensure that each member receives exactly what they were expecting.

Unlike other marketplaces, we empower our members to make the ultimate decision if there are any questions about small QC issues. If we confirm the authenticity of an item but identify small quality issues (ie. small glue stains, slight dents in a box, etc.), we inform the member who is set to receive that item and let them decide if they want to proceed with the trade or not.

We are the first and only company to put items through a two-factor authentication where items are deemed authentic by our own in-house authenticators and a third-party digital authentication service.

Have an issue? Don’t worry, we got you.

Tradeblock Guarantee

Tradeblock is committed to serving our incredible community of sneaker traders. As the number one sneaker trading platform in the world, ensuring authenticity has always been and will continue to be our top priority. If something goes wrong, you can trust that we’ll put our best foot forward
to fix it.

Everything we do at Tradeblock is aimed at delivering best-in-class service for our members. Whether you want to know the status of your trade or simply how Tradeblock works, our friendly and knowledgeable Member Experience team can help with any questions or concerns you may have.

Frequently Asked Questions

Download the Tradeblock app today!